Emergency in Austria (Österreich)
Emergency numbers
Emergency numbers
112 European emergency number, 133 police, 144 ambulance, 122 fire, 140 mountain rescue, 141 emergency doctor, 128 gas emergency, 142 crisis hotline. Breakdown: 120 (OAMTC), 123 (ARBO). All emergency numbers are free from any phone in Austria. Deaf or hard of hearing: SMS 0800 133 133 for police.
Source: www.oesterreich.gv.at · checked on 2026-10-16
Roadside assistance
Roadside assistance
OAMTC emergency breakdown number in Austria: 120 (no area code; footnote: tariff depends on provider). OAMTC Schutzbrief emergency line, also for abroad: +43 1 25 120 00. Service is described for members (membership number requested).
Source: www.oeamtc.at · checked on 2026-10-16
Towing without being overcharged
Towing without being overcharged
Before any towing abroad, call the OAMTC Schutzbrief emergency line +43 1 25 120 00 or use the app; calling first is also needed for cost coverage. Be wary of tow trucks that appear right after a motorway breakdown and offer help before you have called (reported mainly in Croatia, also Serbia and Slovenia). If a helper claims to work with OAMTC but you have not contacted the emergency service, be sceptical.
Source: www.oeamtc.at · checked on 2026-10-16
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After an accident
- Stop, switch on the hazard lights and put on a high-visibility vest before you leave the vehicle.
- Warn other traffic with the warning triangle, at the distance the local rules require.
- Check for injured people. If anyone is hurt, call the emergency number and give your position.
- Take photos before vehicles are moved, if it is safe. Move them only when they block traffic or the police tell you to.
- Exchange names, addresses, number plates and insurance details with the other drivers. Note witnesses.
- Do not sign a statement you do not understand or cannot read. Fill in the accident report together if you agree on what happened.
- Tell your insurer or assistance service as soon as you can, and keep every document and receipt.
Open the accident report helper
General guidance, not legal advice. Rules differ between countries; follow the instructions of the police and emergency services.